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Payments:

We accept Google Check Out as our primary payment option.

Your Credit/Debit Card will not be charged until the item has been shipped and tracking number by EMS has been provided.


Shipping:

Items will usually be shipped within 3~5 working days after order placed. We will notify you by e-mail of any delays.

Items will be shipped via EMS parcel delivery services, which are fully trackable international delivery services. Tracking number will be provided as soon as item has been shipped

We will only ship to the delivery address you have stated in the Google Check Out Process

Shipping via EMS or TNT Express delivery services usually arrives between 5~7 working days depending on locations

Please contact me if you have not received the parcel so we can try to find it for you

While EMS or TNT express is fully trackable, we cannot be held responsible for delays outside of our control while the item is in transit, such as delay in customs clearance

Buyers are responsible for customs charges occurred at the Buyer's country

Buyers are also responsible for complying with national importation rules on goods. It is the the responsibility of the Buyer to cooperate with local customs in the customs clearance process

If your parcel is stopped by the customs, please contact us so we can help with the customs clearance process

It is the Buyer's responsibility to sign for and collect the parcel at delivery. If the parcel is returned due to the buyer's refusal to sign and collect the parcel or failure of the buyer to cooperate with local customs in the clearing process, a partial refund of 80% would be issued. This is to cover the cost of posting and packaging.


Returns
Please read the item descriptions clearly and thoroughly before making any purchase. Please do not hesitate to contact me with any question you may have prior to purchase.

Measurements provided are the measurements of the garments, please take into account any clothing worn underneath the garment when deciding which size to order. Please do not hesitate to contact me should you have any questions regarding sizing and measurement

Requests for return should be made within 7 days of receipt by means of e-mail. This period will start at the point where the parcel has been signed for.

In the event of faulty items, seller will be responsible for return shipping of the faulty item. Claims of faulty items must be accompanied by photographic proof of the defect

Buyers returning for any reasons other than faulty items will be required to pay the costs of returning the item.

Any returned item must be sent via a secure and trackable service. Refund will be only be issued when the returned item has been received and inspected.

Items must be returned in its original conditions and packaging. We reserve the rights to refuse refund for items not in its original conditions and packaging. In this case, the item will be shipped back to you.

Our return address is as followed

BRUCE FEE

RETURNS

CHUNGFU FUR & LEATHER INDUSTRIAL ZONE

CITY: TONGXIANG

PROVINCE: ZHEJIANG

COUNTRY: CHINA

ZIP CODE; 314511

PHONE NUMBER: 0086-13867396799
Last Updated: 27 Nov 2011 14:44:27 PST home  |  about  |  terms  |  contact
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